Our Promise
Refund Policy
30-Day Money-Back Guarantee
Not satisfied? Get a full refund, no questions asked.
Our 30-Day Money-Back Guarantee
We want you to be completely happy with your purchase. That's why every book from Willowmere Press is backed by a 30-day money-back guarantee.
If you're not satisfied with your purchase for any reason, simply contact us within 30 days of your order at support@willowmerebooks.com, and we'll issue a full refund — no questions asked.
How to request a refund
Email us at support@willowmerebooks.com with the email address you used at checkout and the name of the book you purchased. That's all we need. We aim to process every refund request within 3–5 business days, and refunds are returned to your original payment method.
A note on digital products
Because our books are digital and delivered instantly, you'll have full access the moment you purchase. Requesting a refund will remove the book from your account library. We trust our readers and keep this process simple and fair.
If you have any trouble accessing or reading your book, please reach out before requesting a refund — we're happy to help, and most issues take just a moment to solve.